Welcome to Vi Customer Care

Your trusted partner for seamless connectivity. Get instant support, manage your account, and explore our services - all in one place.

Our Services

Everything you need to stay connected and manage your account

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Mobile Recharge

Recharge your prepaid number instantly with our quick and secure payment options. Get the best plans and offers tailored for you.

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Postpaid Bill Payment

Pay your postpaid bills online with ease. View detailed usage, download invoices, and set up auto-pay for hassle-free billing.

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Usage & Balance

Check your data balance, voice minutes, and SMS quota in real-time. Monitor your usage patterns and manage your account efficiently.

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Data Packs & Plans

Explore our wide range of data packs, voice plans, and combo offers. Find the perfect plan that suits your communication needs.

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Number Portability

Port your number to Vi or switch to a different network. Our seamless porting process ensures you stay connected without interruption.

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Technical Support

Get 24/7 technical support for network issues, device configuration, and connectivity problems. We're here to help you stay connected.

Quick Self Service

Manage your account in three simple steps

1

Login

Sign in to your Vi account using your mobile number or email ID. Quick OTP verification ensures secure access to your account.

2

Manage

View your balance, check usage, recharge, pay bills, and explore plans. All account management tools at your fingertips.

3

Support

Get instant help through our AI assistant, live chat, or call support. We're available 24/7 to resolve your queries.

Why Choose Vi

India's leading telecom network with unmatched services

24/7 Support

Round-the-clock customer care support through multiple channels - call, chat, email, and AI assistant. We're always here for you.

Wide Network Coverage

Experience seamless connectivity across India with our extensive 4G and 5G network coverage in urban and rural areas.

Best Plans & Offers

Enjoy the most competitive data plans, voice packs, and exclusive offers designed to give you maximum value for money.

Easy Account Management

Manage everything from one place - recharge, pay bills, check usage, change plans, and more with our user-friendly portal.

What Our Customers Say

Join millions of satisfied Vi customers across India

"Vi's customer care portal is incredibly user-friendly. I can recharge, check my balance, and pay bills all in one place. The AI assistant is very helpful too!"

RK

Rajesh Kumar

Vi Customer, Mumbai

"The network coverage is excellent, and whenever I need support, the customer care team responds quickly. Great service and reliable connectivity!"

PK

Priya Sharma

Vi Customer, Delhi

"I love the data plans and offers. The self-service portal makes account management so easy. Best telecom service I've used!"

AS

Amit Singh

Vi Customer, Bangalore

Need Help? We're Here For You

Get instant support through our AI assistant, live chat, or call us at 199. Our customer care team is available 24/7.

Contact Support

Chat with Samantha

Get instant help with your queries using our AI-powered voice assistant